AlienCloud PBX

What is AlienCloud PBX?

AlienCloud is a cloud hosted phone system, which is accessible via the internet. It replaces the traditional on-premises phone system. Our Cloud PBX is ideal for all sizes of businesses. Whether you’re working remotely or from the office, we ensure that you can connect with your customers anytime, anywhere with just a mobile or laptop

Caller (Starting Point)

A user begins a call using a device such as a desk phone, computer (softphone), or mobile device.

Internet (Connection Medium)

The user’s device sends the call information over the internet to connect with the Cloud PBX server.

Cloud PBX Server

The Cloud PBX server receives the call request, processes it, and determines the best way to route the call. During this process, it manages features like call forwarding, voicemail, and call recording.

Recipient (Call Destination)

The Cloud PBX server then routes the call through the internet or traditional phone networks to reach the recipient’s phone, whether it’s another user device, a landline, or a mobile phone.

AlienCloud PBX offers hassle-free, cost-effective telephony solutions. Enjoy seamless scalability, advanced call analysis, and efficient communication management without the need for onsite equipment.

No Equipment Purchase Necessary

AlienCloud PBX is hosted in the cloud, eliminating the need for onsite equipment. All you need is an internet connection and a computer or phone to manage calls for your office efficiently.

Advanced Call Detail Record Analysis

Easily access and analyze call detail records from your PC. Track the number of calls to your office, identify missed calls, reduce call waiting times, and enhance customer relationships.

Feature-Rich Platform

Enjoy AlienCloud PBX's wealth of features like call routing, voicemail, and call forwarding to boost your operational efficiency.

Save on Maintenance Costs

Our AlienVoIP experts will handle installation and maintenance, ensuring your telephone system remains in top condition. You’ll save on maintenance staffing costs, freeing up resources for other areas of your business.

High-Quality Service at Competitive Prices

Since 2008, AlienVoIP has delivered reliable VOIP/Telephony services at competitive prices, ensuring a high-quality system you can trust for your business.

Scalable Solutions

Add or remove phone lines effortlessly, with no need for physical upgrades. AlienCloud PBX scales with your business, adapting to your growth seamlessly.

Manpower Savings

With AlienCloud PBX, you no longer have to worry about staffing for PBX management. Say goodbye to the hassle of replacing personnel or dealing with absent vendors. Focus more on your business, less on yourf infrastructure.

Business Advantage

Leverage the benefits of Cloud PBX for your business. Enjoy peace of mind and concentrate on your core activities while we take care of your telecommunication needs.

Seamless Call Transferring

With Cloud PBX, unify communication across branches, allowing seamless call transfers to any location within your network

Unlock the potential of your contact center and tele-sales with AlienCloud PBX SCALE. Specially designed to medium-large enterprise, seamlessly manage calls, integrate CRM, and access advanced analytics. Manage SIP trunks, customize IVR menus, and get alerts and instant messaging—all through your web browser.
Multiethnic team of people working at call center office, using audio headset for telecommunications to help clients. People answering call on phone helpline, giving assistance at workstation.
Understanding the difference between On-Premises PBX and Cloud PBX can help you make the best decision for your business needs. Whether you need the full control of an on-site system or the flexibility and ease of a cloud-based solution, we’ve got you covered. Contact us today to find the perfect PBX solution for your business and ensure seamless, reliable communication!