Reach Every Customer via
WhatsApp Business API
Power your business with the world's most-used messaging platform. Send Marketing, Utility, Authentication & Service messages at scale — backed by Mobiweb's Malaysian local support team.
One API. Four Powerful Message Types.
Meta defines four WhatsApp Business message categories — each for a specific purpose, with transparent per-message pricing in Malaysia.
Promotions & Campaigns
Business-initiated promotional messages — product launches, loyalty offers, and re-engagement campaigns to opted-in customers.
Transactional Alerts
Triggered by user actions — order confirmations, payment receipts, appointment reminders, and subscription updates.
OTP / TAC Verification
Secure one-time passwords for user login, account registration, and financial transaction verification via WhatsApp.
Customer Support
Customer-initiated conversations within a 24-hour window — billed per session, not per message, making support cost-efficient.
Complete Business Communication Suite
Enterprise-grade messaging built for Malaysian businesses — from SMEs to large enterprises and government agencies.
WhatsApp Business API
Authorised WhatsApp Business API access — send at scale with template management, rich media support, and full analytics dashboard.
- Authorised WhatsApp Business API access
- Rich media: images, video, documents
- Template approval management
- Malaysian number porting support
- All 4 Meta message categories
WhatsApp AI Agent
Deploy an intelligent AI chatbot that handles customer queries 24/7 in Bahasa Malaysia, English, and Chinese — with seamless human handoff.
- Natural language understanding (NLP)
- Tri-lingual: BM, English, 中文
- No-code setup, custom AI training
- Human agent handoff workflow
- Knowledge base integration
SMS Services
Reliable bulk SMS reaching all Malaysian telcos and global networks — with real-time delivery reports, custom sender ID, and REST API.
- All Malaysian telcos supported
- Real-time delivery reports
- REST API & web dashboard
- Custom sender ID
- OTP SMS delivery
Built for Malaysian Businesses
We're not just a reseller — we're a Malaysian company that understands local business needs, PDPA regulations, and the way Malaysians communicate.
Fast 1–3 Day Setup
Streamlined onboarding with Meta compliance handled end-to-end by our experienced team.
Authorised WABA Provider
Authorised Business Solution Provider — genuine API access, no grey-market risk.
Real-Time Analytics
Track delivery, read rates, and campaign ROI with live dashboards and reports.
PDPA-Compliant
Full compliance with Malaysia's Personal Data Protection Act 2010.
Malaysian Support
KL & Penang offices. Support in BM, English and Chinese — Mon to Sat.
130+ Countries
Send internationally with transparent per-country destination rates.
Tailored for Every Sector
WhatsApp Business API transforms how Malaysian businesses connect with customers across every industry.
Boost E-Commerce Sales with WhatsApp
Turn conversations into conversions — engage shoppers at every stage from browse to checkout to post-purchase loyalty.
- Order confirmations & tracking updates (Utility)
- Personalised promotional campaigns (Marketing)
- Abandoned cart recovery messages
- 24/7 AI-powered customer support (Service)
- Payment reminders & invoice sharing (Utility)
Secure Banking & Finance Communication
Deliver time-sensitive financial messages with the security and reliability your customers expect.
- OTP / TAC delivery for transactions (Authentication)
- Account alerts & fraud detection notices (Utility)
- Loan & investment application updates
- Portfolio statements & financial reports
- Secure encrypted document sharing
Healthcare Patient Engagement
Improve patient outcomes and reduce no-shows with timely, personalised health communications.
- Appointment reminders & confirmations (Utility)
- Medication & dosage reminders
- Lab results & test report delivery
- Telemedicine consultation links
- Health tips & wellness campaigns (Marketing)
Education & Learning Communication
Keep students, parents, and educators connected with instant, reliable messaging at scale.
- Class schedules & timetable updates (Utility)
- Assignment deadlines & submission reminders
- Parent-teacher communication
- Exam schedules & result notifications
- Course promotions & enrolment campaigns (Marketing)
Pay Per Message. Nothing Else.
No setup fee. No monthly fee. All features included. Just top up and send.
Promotions, campaigns & loyalty offers to opted-in customers.
Order updates, payment alerts & appointment reminders.
OTP & TAC codes for login and transaction verification.
Customer-initiated support within a 24-hour window.
Frequently Asked Questions
Everything you need to know about WhatsApp Business API in Malaysia.