WhatsApp API for Healthcare
& Appointment Reminders
Malaysian clinics, hospitals, and healthcare providers use WhatsApp to reduce no-shows with automated appointment reminders, share lab results securely, and improve patient communication at scale.
WhatsApp for Healthcare Providers
Appointment Reminders
Send automated reminders 24h and 2h before appointments. Include doctor name, room, and what to bring. Reduce no-show rates by up to 40%.
Appointment Confirmation
Allow patients to confirm or reschedule with a single tap via interactive reply buttons.
Lab Result Notification
Notify patients when results are ready with a secure portal link. No need to call the clinic.
Medication Reminders
Send daily or weekly reminders to patients on long-term medication regimens.
Post-Discharge Follow-Up
Check on patients 24h or 48h after discharge with a structured follow-up message.
Pre-Appointment Instructions
Send pre-procedure instructions — fasting requirements, what to bring, parking information.
Health Screening Campaigns
Broadcast annual health screening reminders or wellness campaigns to opted-in patients.
24/7 AI Appointment Booking
Let patients book appointments directly via WhatsApp chatbot — without calling reception.
Patient Satisfaction Survey
Collect post-visit feedback with a simple star rating or NPS question via WhatsApp.