CloudPBX Solutions for Malaysian Businesses

Choose the perfect communication system for your business needs - from basic phone service to advanced call center solutions.

No Setup Fees
AI-Powered Features
Pro Support
Scalable Plans
High
Uptime
0
Setup Fees
Pro
Support
RM89
Starting Price

Solving Malaysian SME Communication Challenges

We understand the unique communication challenges faced by Malaysian businesses and have designed solutions to address them

Need DID Numbers

Get professional local numbers that establish your business presence without multiple physical lines.

03, 04 Area Codes

Host Phone Numbers

We host your numbers in our secure cloud infrastructure, eliminating maintenance headaches.

100% Cloud Based

Add Extensions Easily

Scale your team without technical expertise or additional maintenance costs.

1-Click Setup

Our CloudPBX Solutions

Choose the plan that best fits your business needs and budget

SME-4

RM89/month

Perfect for small teams

  • Up to 4 Extensions
  • 1 DID (1 Incoming Channel)
  • 2 Concurrent Calls
  • 300 Minutes Outbound Call
  • 300MB Call Recording Storage
  • 2 Months Advance Deposit
  • Auto Attendant (IVR)
  • Mobile & Desktop Apps
Get Started

SME-16

RM199/month

For established businesses

  • Up to 16 Extensions
  • 1 DID (4 Incoming Channels)
  • 8 Concurrent Calls
  • 500 Minutes Outbound Call
  • 300MB Call Recording Storage
  • 2 Months Advance Deposit
  • Auto Attendant (IVR)
  • Mobile & Desktop Apps
Get Started

SME-24

RM249/month

For larger organizations

  • Up to 24 Extensions
  • 1 DID (4 Incoming Channels)
  • 12 Concurrent Calls
  • 500 Minutes Outbound Call
  • 300MB Call Recording Storage
  • 2 Months Advance Deposit
  • Auto Attendant (IVR)
  • Mobile & Desktop Apps
Get Started

Feature Comparison

See how our SME and Scale plans compare in features

Features
SME Plans
Scale Plans
User and Extension Management
- Not Available
Available
Extension dialing (short codes)
Available
Available
Authorization PIN codes for outbound calls
Available
Available
Auto Attendant/IVR
Available
Available
Call Queues
Available
Available
Call Encryption (SRTP/TLS)
- Not Available
Available
Softphone (mobile)
Available
Available
Call Detail Records (CDR)
Available
Available
Call Queue Reports
- Not Available
Available
Advanced Call Center Analytics
- Not Available
Available
Operator Panel & Wallboard
- Not Available
Available

AI-Powered Communication Features

Enhance your business communications with cutting-edge artificial intelligence

🤖

AI CDR Analysis

Smart chatbot helps analyze your Call Detail Records with natural language queries and instant insights.

  • Natural Language Queries: Ask questions about your call data in plain English
  • Trend Identification: Automatically spot patterns and anomalies
  • Performance Analytics: Get insights into agent performance and call quality
  • Custom Reporting: Generate tailored reports for your business needs
💬

WhatsApp AI Agent

Seamlessly transfer voice calls to WhatsApp for continuous AI-powered conversations.

  • Voice-to-Chat Transfer: Smooth transition from phone call to WhatsApp
  • Custom Knowledge Base: Configure AI responses in your member portal
  • 24/7 Support: Provide round-the-clock customer service
  • Multi-language: Support customers in their preferred language
  • Seamless Integration: Works with your existing call flows

Why Choose Alien Cloud PBX?

Experience the difference with our comprehensive business communication solutions

Cost Effective

Eliminate expensive hardware investments and reduce maintenance costs with our cloud-based solutions.

  • No hardware costs
  • Predictable monthly pricing
  • Free upgrades
  • No hidden fees

Scalable & Flexible

Easily scale your communication system as your business grows without any downtime or complex migrations.

  • Add users instantly
  • Upgrade plans anytime
  • Flexible extensions
  • Pay as you grow

Enterprise Security

Bank-grade security with end-to-end encryption, secure data centers, and compliance with Malaysian regulations.

  • End-to-end encryption
  • Secure data centers
  • Regular backups
  • PDPA compliant

Ready to Transform Your Business Communication?

Join thousands of Malaysian businesses that trust Alien Cloud PBX for their communication needs. Get started today with our risk-free trial demo.