Home/WhatsApp API/Marketing Campaigns

WhatsApp Marketing Campaigns

Reach opted-in customers with personalised promotional messages, loyalty offers, product launches, and flash sales — on the platform with a 98%+ open rate. Way beyond email.

Bulk Broadcast
Personalised
Rich Media
Analytics
98%+
Message Open Rate
5x
vs Email Engagement
RM 0.50
Per Message (MY)
Opt-in
Consent Required
Marketing Messages

Broadcast Campaigns That Actually Get Read

Marketing messages are business-initiated promotional messages sent to customers who have opted in. With a 98%+ open rate versus email's ~20%, WhatsApp marketing is one of the highest ROI channels available for Malaysian businesses.

  • Requires pre-approved Meta message template
  • Personalise with name, order details, custom variables
  • Include images, videos, PDFs, and call-to-action buttons
  • Schedule campaigns for optimal send times
  • Segment contact lists by tag, region, or behaviour
  • Track delivery, read rates, and click-through
⚠️ Important: Customers must explicitly opt-in before receiving marketing messages. Our team assists with compliant opt-in flow setup.
ShopMY Store ● Business Account 🎁 FLASH SALE Today Only • 11:59 PM Hi Ahmad! 👋 Exclusive for you — 30% OFF all items. Use code: VIP30 🛒 Shop Now Stop Share 98% Open Rate vs 20% email 5x Higher CTR vs email campaigns
Campaign Types

What You Can Send as Marketing Messages

🎁

Flash Sales & Promotions

Time-limited discount announcements with countdown urgency and CTA buttons.

🚀

Product Launches

Announce new products with images, descriptions, and direct shop links.

🏆

Loyalty Rewards

Notify members of points, exclusive perks, and tier upgrades.

🛒

Abandoned Cart Recovery

Re-engage shoppers who left without completing their purchase.

📣

Event Announcements

Invite customers to webinars, store events, or product demos.

🔄

Re-engagement Campaigns

Win back inactive customers with personalised special offers.

Launch Your First WhatsApp Marketing Campaign

RM 0.50 per message. 98%+ open rate. We handle template approval for you.