WhatsApp API for Automotive
Service Centres
Car dealerships and service centres across Malaysia use WhatsApp to send service reminders, booking confirmations, job card updates, and car-ready notifications — reducing no-shows and improving customer retention.
WhatsApp for Automotive Service
Service Due Reminder
Automatically notify customers when their vehicle is approaching the next service mileage or date interval.
Booking Confirmation
Confirm service appointments with date, time, service centre address, and what to bring.
Job Card Update
Notify customers once their vehicle has been assessed — include findings and estimated cost for approval.
Approval Request
Send interactive buttons for customers to approve or reject repair recommendations remotely.
Vehicle Ready Notification
Alert customers the moment their car is ready for collection — reduce waiting time at the service centre.
Service Promotion Campaigns
Broadcast seasonal promotions — free tyre rotation, discount on air filter, loyalty member specials.
Post-Service Feedback
Send a simple 1–5 star rating request via interactive WhatsApp message after every visit.
Warranty Expiry Reminder
Remind customers of approaching warranty expiry and prompt extended warranty renewal.
Parts Arrival Notification
Inform customers when ordered spare parts have arrived and their vehicle is ready to proceed.