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Connect with your customers anywhere, anytime with AlienCloud PBX.
AlienCloud PBX for SME Communications
AlienCloud PBX offers essential features like call recording, extensions, call forwarding, and seamless call transfer, making it ideal for small to medium-sized businesses.
Whether you’re working remotely or from the office, AlienCloud PBX ensures you can connect with your customers anytime, anywhere using just a mobile or laptop. Our cloud-based calling app is compatible with mobile devices, laptops, and IP phones. Managed by the professional IT team at AlienVoIP, the setup is straightforward and quick. With AlienCloud PBX, you can reduce operational costs, including hardware and maintenance expenses.
Experience simplicity, efficiency, and affordability in your telephony operations—switch to AlienCloud PBX today!
Switch to AlienCloud PBX for seamless telephony, ideal for SMEs.
Choose Your Ideal Business Plan with AlienCloud PBX
AlienCloud PBX provides customized solutions for businesses, the SME package for small to medium enterprises includes essential features, while SCALE PBX for Contact Centers offers advanced CRM integration and enhanced communication tools.
AlienCloud PBX SME
- Designed for SMEs and small businesses.
- Includes essential Cloud PBX features such as call recording, extensions, call forwarding and transfers.
- Compatible with mobile and desktop apps as well as IP phones.
- Managed by the AlienVoIP Professional Team.
- Managed through a web browser.
- Quick and easy setup.
- Reduces operational costs.
AlienCloud PBX SCALE
- Contact Centers and Tele-sales, supporting both inbound and outbound call requirements.
- Offers a broad array of Cloud PBX capabilities and features.
- Integrates with CRM systems.
- Includes multiple SIP trunks on a single cloud platform.
- Provides comprehensive reporting and analytics.
- Features a multi-layered IVR menu.
- Sends event and alert notifications via email and supports instant messaging.
** Require AlienVoIP SIP trunk subscription for AlienCloud PBX SCALE (T&C Applies)
aliencloud pbx
Features of AlienCloud PBX
Connecting to SIP Trunks
Easily make and receive calls from various devices including mobile phones, IP phones, laptops, or softphones. Experience carrier-grade call quality while enjoying significant cost savings of up to 50%.
DID (Direct Inward Dialing)
Establish a local presence anywhere with a local phone number forwarded to your PBX system. Enjoy the benefits of a local presence without the need to be physically located in that area.
IVR (Interactive Voice Response)
Customize voice responses to ensure incoming calls are efficiently routed to the appropriate person or department. Provide callers with a seamless experience by directing them to the right destination from the start.
Call Routing
Set specific rules for each extension based on custom availability and preferences. Ensure that incoming calls are directed to the right destination, maximizing productivity and customer satisfaction.
Advantages of AlienCloud PBX
AlienCloud PBX offers hassle-free, cost-effective telephony solutions. Enjoy seamless scalability, advanced call analysis, and efficient communication management without the need for onsite equipment.
No Equipment Purchase Necessary
AlienCloud PBX is hosted in the cloud, eliminating the need for onsite equipment. All you need is an internet connection and a computer or phone to manage calls for your office efficiently.
Advanced Call Detail Record Analysis
Easily access and analyze call detail records from your PC. Track the number of calls to your office, identify missed calls, reduce call waiting times, and enhance customer relationships.
Feature-Rich Platform
Enjoy AlienCloud PBX's wealth of features like call routing, voicemail, and call forwarding to boost your operational efficiency.
Save on Maintenance Costs
Our AlienVoIP experts will handle installation and maintenance, ensuring your telephone system remains in top condition. You’ll save on maintenance staffing costs, freeing up resources for other areas of your business.
High-Quality Service at Competitive Prices
Since 2008, AlienVoIP has delivered reliable VOIP/Telephony services at competitive prices, ensuring a high-quality system you can trust for your business.
Scalable Solutions
Add or remove phone lines effortlessly, with no need for physical upgrades. AlienCloud PBX scales with your business, adapting to your growth seamlessly.
Manpower Savings
With AlienCloud PBX, you no longer have to worry about staffing for PBX management. Say goodbye to the hassle of replacing personnel or dealing with absent vendors. Focus more on your business, less on yourf infrastructure.
Business Advantage
Leverage the benefits of Cloud PBX for your business. Enjoy peace of mind and concentrate on your core activities while we take care of your telecommunication needs.
Seamless Call Transferring
With Cloud PBX, unify communication across branches, allowing seamless call transfers to any location within your network
AlienCloud PBX SME Plan
AlienCloud PBX SME-4
- Up to 4 Extensions
- 1 DID (1 Incoming Channel)
- 2 Concurrent Calls
- 300 Minutes Outbound Call
- 300MB Call Recording Storage
- 1 Month Advance Deposit
AlienCloud PBX SME-8
- Up to 8 Extensions
- 1 DID (2 Incoming Channels)
- 4 Concurrent Calls
- 500 Minutes Outbound Call
- 300MB Call Recording Storage
- 1 Month Advance Deposit
AlienCloud PBX SME-16
- Up to 16 Extensions
- 1 DID (4 Incoming Channels)
- 8 Concurrent Calls
- 500 Minutes Outbound Call
- 300MB Call Recording Storage
- 1 Month Advance Deposit
AlienCloud PBX SME-24
- Up to 24 Extensions
- 1 DID (4 Incoming Channels)
- 12 Concurrent Calls
- 500 Minutes Outbound Call
- 300MB Call Recording Storage
- 1 Month Advance Deposit
Terms & Conditions
- Subject to 6% SST
- One Time Activation RM100
- Include Remote Setup and Remote Training Session
- On-site setup and training subject to service charges
- MY DID number is assigned randomly and subject to approval
- Required Business Registration Forms, Director I/C or Passport, Company Address Verification
- Additional inbound channel or DID number RM10/month
- Free call minutes applicable to Malaysia Mobile and Nationwide only
- Outbound call charges is separately after exceeding Free Mins
- Malaysia Local & Mobile : as low as RM0.08/min (***)
- IDD call charges separately
- Additonal Call Recording 1GB storage@ RM50/month
Ready to Transform to AlienCloud PBX SME?
Contact Us Today