Steps to Change Your WABA Name on Facebook Business Account

Please take note: This only applicable for WhatsApp Business API user.

Log in to Facebook Business Manager: 

  • Go to the Facebook Business Manager.
  • Log in with your credentials.

Navigate to Business Settings: 

  • From the Business Manager homepage, click on the menu icon (three horizontal lines) in the top left corner.
  • Select ‘Business Settings’ from the dropdown menu. 

Access Accounts and WhatsApp Accounts

  • In the Business Settings menu on the left, scroll down and click on Accounts’.
  • Under ‘Accounts’, select ‘WhatsApp Accounts’ 

Select the WhatsApp Account

  • You will see a list of WhatsApp Accounts linked to your Facebook Business Account.
  • Select the WhatsApp Account you wish to edit. 

Edit Account Details: 

  • Click on the ‘Settings’ tab for the selected WhatsApp account.
  • Look for the ‘Account Details’ section, where you can see the current business name. 

Change the WhatsApp Business Name: 

  • Click on the ‘Edit’ button next to the business name.
  • Enter the new name you wish to use for your WhatsApp Business Account. 
  • Ensure that the new name complies with WhatsApp’s naming guidelines and policies. 

Submit and Save Changes: 

  • After entering the new name, click on ‘Save’ to submit the changes.
  • You may need to wait for Facebook to review and approve the new name, which can take some time. 

Verification and Confirmation:

  • Once the name change is approved, you will receive a confirmation notification.
  • Your WhatsApp Business Account will now display the new name.