WhatsApp UsWABA Onboarding Process
The WhatsApp Business API (WABA) onboarding process is the initial setup and verification procedure that businesses go through to start using the WhatsApp Business API.
1. WhatsApp Business Account Setup
Create a WhatsApp Business Account using a dedicated phone number. Ensure it is a valid, reachable number.
2. Verification & Approval
WhatsApp will verify your business. This step can take some time. They may request additional documentation to confirm your business's legitimacy.
3. Configure Your WhatsApp Profile
Set up your business profile with key information such as your business name, logo, contact details, and a brief description of your services.
4. Optimize for Customer Engagement
Customize your settings for business hours, automated responses, and messaging templates. Decide how you will handle customer inquiries, manually or through chatbots.
5. Start Interaction with Customers
Once approved and configured, you can start using WhatsApp Business to communicate with your customers. Send and receive messages, answer inquiries, and provide support.