Unlocking the Power of WhatsApp Business API

Enterprise-grade features designed to delight customers and transform business communication — from AI chatbots to rich media, CRM integration, and beyond.

AI-Powered Chatbots
Rich Media Support
End-to-End Encryption
CRM Integration
E2E
End-to-End Encryption
24/7
AI Automation
10+
Media Formats
99%
Platform Uptime
Feature Overview

All the Features You Need to Communicate at Scale

End-to-End Encryption

All messages protected by Meta's encryption. data-aware.

AI Chatbot (NLP)

Natural language AI handles queries in BM, English, and Chinese 24/7.

Rich Media Messages

Send images, videos, PDFs, audio files, and location pins.

Interactive Buttons

Add reply buttons and list menus for guided customer journeys.

REST API & Webhooks

Full programmatic control with real-time delivery callbacks.

Multi-Agent Inbox

Multiple agents manage conversations under a single number.

Template Management

Submit and manage pre-approved message templates through our portal.

Analytics Dashboard

Real-time delivery, read rates, and engagement reporting.

CRM Integration

Connect with Salesforce, HubSpot, Zoho, and custom systems.

Broadcast Scheduling

Schedule campaigns to send at the optimal time for your audience.

Human Handoff

Seamlessly escalate from AI to human agent within the same conversation.

130+ Countries

International messaging with transparent per-country destination rates.

Ready to Unlock These Features for Your Business?

Get started in 1–3 days with full feature access and local Malaysian support.