Home/WhatsApp API/AI Chatbot

WhatsApp AI Chatbot & Auto-Response

Boost customer service with AI-powered WhatsApp chatbots. Streamline operations, respond instantly, and reduce manpower costs — 24 hours a day, 7 days a week.

24/7 Instant Responses
No Coding Required
Seamless Human Handover
BM, EN & Chinese
Visual Overview
YOUR SYSTEM CRM / E-Commerce ERP / Website iwsapp.my WhatsApp Business API Gateway REST API + Webhooks META WhatsApp Cloud Infrastructure User Marketing RM 0.50 Utility RM 0.12 Authentication RM 0.10 Service RM 0.10 No setup fee · No monthly fee · Pay per message sent
24/7
Always On Automation
Up to 70%
Cost Reduction
<1s
Average Response Time
3
Languages Supported
AI Chatbot Benefits

Why Deploy a WhatsApp AI Agent?

AI-Powered

Intelligent Automation, Human-Level Responses

Our WhatsApp AI chatbot uses advanced Natural Language Processing (NLP) to understand customer intent and provide accurate, contextual responses — without needing a human agent for every query.

  • Understands natural language queries in BM, English, and Chinese
  • Custom knowledge base trained on your products & FAQs
  • Handles 80%+ of common customer queries automatically
  • Escalates complex issues to human agents seamlessly
  • No coding required — set up via web dashboard
AI Support Agent● Automated · 24/7
Hi, I need to track my order #12345Now
Hi! I found your order #12345. It's currently out for delivery — expected today by 6PM. 📦Instant
Can I change the delivery address?Now
I'll connect you with our delivery team to update the address. One moment... ⏳Instant
🧑 Agent Sarah has joined. How can I help you? 1 min
Core Features

Everything in One Intelligent Platform

Natural Language Processing

Understands intent from free-text messages — not just keyword matching.

Tri-Lingual Support

Handles Bahasa Malaysia, English, and Mandarin Chinese natively.

Custom Knowledge Base

Train the AI on your product catalogue, FAQs, and business policies.

Human Handoff

Seamlessly escalate conversations to live agents when needed.

No-Code Setup

Configure bot flows via drag-and-drop visual builder — no developers needed.

Analytics Dashboard

Track resolution rates, top queries, and customer satisfaction scores.

Appointment Booking

Let customers book appointments directly through WhatsApp chat.

Order Management

Check order status, track delivery, and handle returns automatically.

24/7 Availability

Never miss a customer query — always on, even outside business hours.

Ready to Deploy Your WhatsApp AI Chatbot?

Start your free trial today — no coding required, setup in 1–3 days.